Privacy Policy — Wabi Sabi

This page is maintained by [LEGAL BUSINESS NAME] (trading as Wabi Sabi) to explain how we collect, use and protect your personal information when you use our website and meal delivery service in Sydney, New South Wales.

Information we collect

We collect information you provide directly when you create an account, place an order or contact us, including:

Your name, email address and phone number
Delivery address and delivery instructions
Order history, meal preferences and any dietary notes you share with us
Payment information — processed securely by our payment provider; we do not store full card details on our servers
Communications you send us (for example support enquiries)

We also collect limited technical information (such as device and usage data) when you use our website, so we can keep it secure and improve it.

How we use your information

To take, prepare and deliver your orders
To manage your account and any subscriptions
To communicate with you about your orders and important service updates
To send marketing emails only if you have opted in — you can unsubscribe at any time
To improve our menu, website and service
To comply with our legal obligations

Sharing your information

We do not sell your personal information. We only share it with trusted service providers who help us run our business — for example our payment processor, delivery partners and email provider — and only to the extent needed to provide our service. We may also share information where required by law.

Data storage and security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Data may be stored on secure servers located in Australia or overseas.

Your rights

You can request access to, correction of, or deletion of your personal information at any time by emailing [PRIVACY EMAIL]. You can also update most information directly from your account dashboard.

Cookies

We use cookies and similar technologies to keep you signed in, remember your cart and understand how our site is used. You can control cookies through your browser settings.

Contact us

For any privacy questions or requests, contact us at [PRIVACY EMAIL] or via our contact page.

This Privacy Policy is provided for information only and does not constitute legal advice. [LEGAL BUSINESS NAME] (ABN [ABN]) trading as Wabi Sabi.